HOW DOES RCC WORK?

Participants can follow along with the dialogue by reading it on-screen as it is spoken and captioned.

TWO PARTICIPATION OPTIONS:
  1. A text entry window is provided for you to type to your captioner. Your comments/questions will be spoken on your behalf by the captioner at the earliest break in the discussion or otherwise where appropriate. As the captioner is speaking on your behalf, you will see your original text to the captioner added to the real-time streaming display.
     

  2. If you prefer to speak directly into the discussion or conference call, please join the audio conference bridge provided for all participants.

RCC PARTICIPANT PREFERS TO TYPE:

 

  1. Captioner joins audio conference bridge, listens and transcribes conference call.
     

  2. Deaf/hard of hearing RCC participant reads the conference call captioning using a computer, tablet or mobile device.
     

  3. The RCC participant types their responses and sends via “Message to Captioner”. 
     

  4. Captioner reads aloud the RCC participant’s responses to conference call participants.

RCC PARTICIPANT PREFERS TO SPEAK:

  1. Captioner joins audio conference bridge, listens and transcribes conference call.
     

  2. Deaf/hard of hearing RCC participant reads the conference call captioning using a computer, tablet or mobile device.
     

  3. The RCC participant speaks directly to conference call participants through the conference bridge.

Michelle Vicino 

Vermont Relay Service 

200 Corporate Place

Suite 200

Rocky Hill, CT

06067

860-986-7234 (Voicemail) 
860-899-1097 (Videophone) 
913-523-0802 (Fax)

© 2020

Vermont Telecommunications Relay Service is provided by Sprint

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.