HOW TO GET A CAPTEL?
Below are three options to get a CapTel phone.
REQUEST A FREE CAPTEL PHONE THROUGH THE VTEDP
CapTel Customer Service
The Vermont Equipment Distribution Program (VTEDP) is funded by the state of Vermont to help income-eligible Vermonters who have trouble using a telephone and need adaptive equipment. The equipment is not owned by the individual requesting it.
To qualify, applicants must provide proof that they have a disability requiring a CapTel phone to use the captioned telephone service, and income that is below the federal poverty guidelines for their household size. The VTEDP will purchase up to $750 of equipment for qualified individuals.
You may go to the VTEDP website for more information at www.vtedp.org
EDP Application Form
EDP Income Guidelines
THIRD PARTY CERTIFICATE
Per recent FCC regulations, individuals with hearing loss may receive an Internet-based CapTel phone free of charge if they complete and submit a Third Party Certification of Eligibility.The Third-Party Certification must be signed by a hearing health professional who confirms that the person applying has a hearing loss and would benefit from IP-based Captioned Telephone Service in order to communicate effectively over the phone.
NOTE: Third Party Certification only applies to CapTel 840i only.
Download & print the Third Party Certification Form
Have the form signed & dated by a hearing professional such as an audiologist or specialized doctor
Send the completed certification form to:
PURCHASE A CAPTEL PHONE
If you are not qualified to get a free CapTel or you don't have a signature on your 3rd Party Certification, you can purchase at a specially-reduced price directly through WCI.
Click here to order.