Vermont Relay

Michelle Vicino 
Vermont Relay Account Manager

200 Corporate Place, Suite 200

Rocky Hill, CT 06067



Vermont Relay Customer Support
  • 866-931-9028 (TTY/Voice)

CapTel Customer Service
  • 888-269-7477 

Arthur Moore
Sales Representative


Are you satisfied with
Vermont Relay Service?

Do you have any complaints, comments, concerns or suggestions for us?


Please fill out the form below and press the blue "Send" button when you are finished. A Vermont Relay Manager or a representative will respond to you as soon as possible.  All information you provide us will be strictly confidential.

None of the information you provide will be used by Vermont Relay for any other purpose beyond response and resolution without your express consent.

State of Vermont Department of Public Services

112 State Street Third Floor

Montpelier, VT  05620-2601 


  • 802-828-2811 (General Phone Number)

  • 802-828-2342 (Fax)

  • 800-622-4496 (Customer Hotline)

  • 800-734-8390 (TTY)

  • (Website)

Michelle Vicino 

Vermont Relay Service 

200 Corporate Place

Suite 200

Rocky Hill, CT


860-986-7234 (Voicemail) 
860-899-1097 (Videophone) 
913-523-0802 (Fax)

© 2020

Vermont Telecommunications Relay Service is provided by Sprint

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.