CapTel 840 Flyer

Ideal for people with some degree of hearing loss, the Captioned Telephone (CapTel) works like any other telephone with one important addition: it displays every word the other party says throughout the conversation. CapTel phone users can listen to the caller, and can also read the written captions in the CapTel's bright display window.


Who benefits from using CapTel?

  • Anyone with some degree of hearing loss who finds it difficult to understand telephone conversations.


  • People using hearing aids or assistive listening devices


  • People who are deaf or hard of hearing and voice for themselves


  • Calls are made in a natural manner.


  • Users dial the telephone number directly for the person they are calling.


  • Users enjoy natural telephone conversations, and can check the captions for added clarity.


  • The CapTel phone can be used as a regular phone by turning off the captions feature.


  • The CapTel phone includes an amplified handset and tone control.


  • Captions can be read nearly simultaneously while listening to the other party's spoken words.



CapTel Customer Service


Vermont CapTel Video

Michelle Vicino 

Vermont Relay Service 

200 Corporate Place

Suite 200

Rocky Hill, CT


860-986-7234 (Voicemail) 
860-899-1097 (Videophone) 
913-523-0802 (Fax)

© 2020

Vermont Telecommunications Relay Service is provided by Sprint

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service.