Michelle Vicino 

Vermont Relay Service 

200 Corporate Place

Suite 200

Rocky Hill, CT

06067

860-986-7234 (Voicemail) 
860-899-1097 (Videophone) 
913-523-0802 (Fax)

© 2019

Vermont Telecommunications Relay Service is provided by Sprint

CAPTIONED TELEPHONE ( CapTel)

WHAT IS CAPTEL?

Ideal for people with some degree of hearing loss, the Captioned Telephone (CapTel) works like any other telephone with one important addition: it displays every word the other party says throughout the conversation. CapTel phone users can listen to the caller, and can also read the written captions in the CapTel's bright display window.

 

Who benefits from using CapTel?

  • Anyone with some degree of hearing loss who finds it difficult to understand telephone conversations.

 

  • People using hearing aids or assistive listening devices

 

  • People who are deaf or hard of hearing and voice for themselves

 

 
BENEFITS OF CAPTEL
  • Calls are made in a natural manner.

 

  • Users dial the telephone number directly for the person they are calling.

 

  • Users enjoy natural telephone conversations, and can check the captions for added clarity.

 

  • The CapTel phone can be used as a regular phone by turning off the captions feature.

 

  • The CapTel phone includes an amplified handset and tone control.

 

  • Captions can be read nearly simultaneously while listening to the other party's spoken words.

 

 

CapTel Customer Service

888-269-7477 

Vermont CapTel Video