Due to unexpected higher call volumes, please stay on the line for the next available communications assistant. Do not hang up and call back. This will result in longer wait times.
Se encuentra un aumento de llamadas en este momento. Por favor espera en línea para un operador disponible. No se cuelgue para devolver la llamada porque resultará en tiempos de espera más largos.
QUICK GLANCES
VIDEOS:
Educational videos are available to learn more about Vermont Relay Service.
CAPTEL PHONE:
The CapTel phone is now available for $75 for those who do not qualify to receive the phone for free under the Equipment Distribution Program.
VTEDP
The Vermont Equipment Distribution Program provides free TTYs and other adaptive equipment to Vermonters with disabilities who require special equipment to use the telephone.
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NEED INFORMATION?
Do you need more information, or have a question or suggestion about our relay service? Let us know!
NEW FEATURES
Video-Assisted
Speech-to-Speech
This new service allows a STS user with access to a video device to communicate using a specially trained STS Communication Assistant. Read more…
Enhanced 711
making is easier for customers who use Spanish or STS to use 7-1-1. When Vermont Relay users register a Customer Profile, their calls will automatically be routed to a CA with the skills requested.
Spanish-to-English Translation Now Available
Spanish speaking relay users can type/speak in their preferred language Read more…
Dedicated Number
for Vermont Relay Customer Service
Effective January 1, 2015, Vermont Relay will offer a dedicated toll-free Vermont Relay Customer Service phone number 866-931-9028.