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We would like to know what you think of our relay service. Your answers are very important to us as we want to provide you with the highest quality possible in our relay services. Please click the Online Survey button and take a moment to answer the questions. All responses are confidential. Thank you for your willingness to participate in this survey

NEW SERVICE: Enhanced Speech-to-Speech
In order to speed up the set-up of the call, Vermont Relay now offers STS Email Set-up. Now, STS users can email call instructions or information 2 to 24 hours prior to the call. This can include information such as:

  • the number to be dialed,
  • the name of the person being called,
  • any special instructions and the subject of the call, or
  • anything that makes it easier for the STS user to complete the call.

This feature cannot be used to request a specific CA, schedule an STS call or be used in lieu of placing a live call. Click here for more information

NEW: CapTel® 840
Free Captioned Telephone (CapTel) Service by Vermont Relay enables individuals with hearing loss to read what their caller says, while they speak and listen on the telephone. Click here to download PDF

Equipment Distribution Program:
Need a new TTY, phone or assistive listening device? Is your income under $27,380? If yes, you may qualify for a FREE phone under the VT Equipment Distribution Program. Read how you can apply.
Captioned Telephones
The CapTel phone is now available for $99 for those who do not qualify to receive the phone for free under the Equipment Distribution Program. Find out how
Deaf and Hard of Hearing Activities in Vermont
Do you wish to attend activities hosted by local deaf clubs and hard of hearing organizations? Do you wish to know what the local VT Association for the Deaf action items are? Click here

New Item Vermont Relay Fall 2013 Newsletter is now available in hard copy and email. For online newsletter click here.

Looking for Past Issues: click here